Frequently Asked Questions

Q: What types of products do you sell?

A: We offer a curated selection of clothing, home goods, and health & wellness products — all available online through our website and social media platforms.

Q: How do I place an order?

A: Simply browse our online store, add items to your cart, and complete the checkout process. Payment is taken at the time of purchase.

Q: What payment methods do you accept?

A: We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options. All payments are processed at checkout.

Q: Do you offer refunds or returns?

A: Yes. If you're not satisfied with your order, please review our Refund & Return Policy for details on how to initiate a return or exchange.

Q: How long does shipping take?

A: Orders are typically processed within 1–3 business days. Shipping times vary based on location and selected shipping method. Visit our Shipping & Delivery page for more info.

Q: How can I contact customer service?

A: You can reach us anytime via our Contact Us page or email us directly at support@jenny-mart.com.