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Frequently Asked Questions
Frequently Asked Questions
Q: What types of products do you sell?
Q: What types of products do you sell?
A: We offer a curated selection of clothing, home goods, and health & wellness products — all available online through our website and social media platforms.
Q: How do I place an order?
Q: How do I place an order?
A: Simply browse our online store, add items to your cart, and complete the checkout process. Payment is taken at the time of purchase.
Q: What payment methods do you accept?
Q: What payment methods do you accept?
A: We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options. All payments are processed at checkout.
Q: Do you offer refunds or returns?
Q: Do you offer refunds or returns?
A: Yes. If you're not satisfied with your order, please review our Refund & Return Policy for details on how to initiate a return or exchange.
Q: How long does shipping take?
Q: How long does shipping take?
A: Orders are typically processed within 1–3 business days. Shipping times vary based on location and selected shipping method. Visit our Shipping & Delivery page for more info.
Q: How can I contact customer service?
Q: How can I contact customer service?
A: You can reach us anytime via our Contact Us page or email us directly at support@jennymart.com.
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